Privacy Policy
Effective date: September 16, 2026
PoolGrown ("we", "us") helps pool service companies grow. This policy explains what information we collect through poolgrown.com, how we use it, and the choices you have. By using this site or submitting our forms, you agree to this policy.
1. Information we collect
- Information you give us: when you complete our market-check questionnaire we collect your name, phone number, email, service area (ZIP or city), your answers about your business (advertising history, account count, software), and your requested call time.
- Information collected automatically: pages visited, approximate location, device and browser information, and advertising identifiers, collected via cookies and similar technologies (see section 5). If you arrive from an ad, we record campaign parameters (such as UTM tags and click IDs) so we know which ad brought you.
2. How we use it
- To check market availability and contact you about our services, including scheduling and confirming your strategy call.
- To operate, improve, and measure the performance of this site and our advertising.
- To send you relevant follow-ups about your inquiry, which you can opt out of at any time.
We do not sell your personal information.
3. SMS / text messaging terms
By checking the consent box and submitting our form, you agree to receive calls and text messages from PoolGrown at the phone number you provided, about your inquiry and our services. Consent is not a condition of purchase.
- Message frequency varies; message and data rates may apply.
- Reply STOP to any message to opt out at any time. Reply HELP for help.
- Carriers are not liable for delayed or undelivered messages.
- Your mobile number and text consent are never shared with or sold to third parties for their own marketing.
4. When we share information
- Service providers that help us run the business — such as our CRM and scheduling platform, hosting, and communication tools — under obligations to protect your data and use it only for our purposes.
- Analytics and advertising partners (such as Meta) as described in section 5.
- Legal reasons, if required by law or to protect our rights.
5. Cookies, pixels, and analytics
This site uses cookies and tracking pixels — including the Meta (Facebook) Pixel and site-optimization tools — to measure ad performance, understand how visitors use the site, and improve it. These tools may set identifiers in your browser. You can limit tracking through your browser settings, your device's ad settings, and Meta's ad preferences. Where required, tracking only runs with your consent.
6. Data retention & security
We keep inquiry information for as long as needed to serve you and meet legal obligations, then delete or anonymize it. We use reasonable technical and organizational safeguards; no internet transmission is 100% secure.
7. Your choices & rights
- Opt out of texts (reply STOP) or emails (unsubscribe link) at any time.
- Depending on your state, you may have the right to access, correct, or delete personal information we hold about you. Contact us and we'll honor applicable requests.
8. Children
This site is for business owners and is not directed to anyone under 18. We do not knowingly collect information from children.
9. Contact
Questions or requests about this policy: reach us through the contact form at poolgrown.com, or reply to any message we've sent you.
10. Changes
We may update this policy; the effective date above always reflects the latest version.